Livi is on a mission to deliver great healthcare for everyone through digital tools and physical care. Backed by some of Europe’s most renowned investors (including Accel and Index Ventures), we are building the tools that give patients and clinicians the best possible care experience, regardless of location. It's anywhere, anytime healthcare.

Salary: £22,000

Division: Medical Operations

Location: Waterloo, London, UK / Remote

Reporting to: Medical Operations Manager

We’re looking for organised and hardworking people to join our growing Medical Operations Support team. You will work closely with our Medical Operations and Clinical team, responsible for processing prescriptions, sick notes, and referrals for our patients, to guarantee a fantastic post-consultation experience.

Responsibilities (Will include):

• Efficiently and accurately process all prescriptions, sick notes and referrals
• Send out prescription originals to all partner practices
• Send out discharge summaries to the patient's practice
• Build relationships with our growing network of partner pharmacies
• Book follow up appointments and blood tests for our patients
• Provide feedback to help to improve pathways in the future
• Ad hoc duties when required

When you’ll work:

3 weekday shifts, 1 evening shift, 1 weekend shift

Weekday shift: 9am - 5pm

Evening shift: 2:30pm - 10:30pm Weekend shift: 9am - 5pm

Who you are:

• Previous administrative experience is essential
• Previous healthcare experience is preferable
• Ability to build strong relationships with patients and stakeholders
• Excellent communication skills: proficient in English, both spoken and written
• Highly organised with strong attention to detail
• Able to use multiple systems and multitask in a fast-paced environment
• Strong initiative and problem-solving capability
• An interest in the healthcare sector is essential
• Looking for a career opportunity, not a job!

What You’ll Get:

• Permanent employment
• Chance to be part of an innovative company
• Annual Wellness Benefit (money to spend on massages, yoga or gym membership!)
• Extra Pension Contribution
• Cycle to Work Scheme
• Regular Team Socials
• Work in a close-knit team of entrepreneurs, ex-consultants and industry leaders setting up LIVI’s UK operation
• The opportunity to have a distinct, positive impact on the future of healthcare for millions of UK patients
  
  
  As a digital-first company, we believe in the power of digital technology to empower people to do their best work while giving them the flexibility they need. We will therefore allow fully remote work for those who prefer that setup and will allow a mix for those who want to work partly from home and partly from one of our inspiring offices in key European cities. This is your chance to work for a meaningful company that encourages personal development and celebrates diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, or marital status. Please submit your application by including your CV, LinkedIn, GitHub or Portfolio. If you have any questions regarding jobs or our recruitment process, please read our FAQ. Please note that we do not accept any email applications due to GDPR. For more information on the company, please have a look at our website https://www.livi.co.uk/ or https://www.livi.fr/