Clinical Systems Specialist - SystmOne (Contract)

LIVI is Europe’s leading digital healthcare company. We are using technology to digitise healthcare and provide a service that gives the patient the best possible healthcare experience, regardless of location.


Position: Clinical Systems Specialist - SystmOne 

Job Type: Fixed-term (4 to 5 months initially with scope to extend)

Salary: £30,000-£50,000 pro rata and dependant on experience  

Division: Medical Operations (Service Delivery)

Location: Waterloo, London, UK / remote

Reporting to: Head of UK Business Operations


We’re looking for an organised, dedicated, and innovative individual to join our Operations Team as a SystmOne Clinical Systems Specialist. The role can either be based in our fabulous office in Waterloo or remote.


Responsibilities will include:

  • Ensuring we always use our SystmOne EMRs as effectively and soundly as possible to scale as a business
  • Being the partner go-between on specific SystmOne related operating model considerations; working with commercial and operations to drive successful partner solutions
  • Responsible for managing all Livi’s SystmOne EMR instances and service availability
  • Owning and manage configuration management (inc configuration changes and variants to create a systems library)
  • Liaising with EMR vendors to ensure the best possible service and seeking to input into their roadmaps
  • Liaising with clinical and product colleagues to ensure we build the best products to complement the workflow
  • Having an understanding of the integrations available with external systems and how to configure them


Who you are:

  • A SystmOne clinical systems owner with primary care experience/subject matter expert over primary care SystmOne EMR
  • Proven experience in providing end-user training and of managing/supporting projects/supporting Learners with SystmOne
  • An individual with experience in managing suppliers, with expertise in service delivery and incident management


What you’ll get:

  • Permanent employment in a fun, impactful team
  • Chance to be part of an innovative, well-funded company looking to provide greater access to healthcare to all patients
  • Free Breakfast and Healthy Snacks
  • Annual Wellness Benefit (money to spend on massages, yoga or gym membership!)
  • Extra Pension Contribution
  • Cycle to Work Scheme
  • Regular Team Socials
  • The opportunity to have a distinct, positive impact on the future of healthcare for millions of UK patients

This is your chance to work for a meaningful company that encourages personal development and celebrates diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, or marital status.

Additional information

  • Remote status

    Flexible remote

Or, know someone who would be a perfect fit? Let them know!

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